![]() ![]() Returns that have not been authorized in advance will not be accepted. You’ll also need the receipt or proof of purchase. To be eligible for a full refund or store credit, your item must be in the same condition that you received it and in its original packaging. We are unable to provide you with a refund or exchange after 30 days from the product's delivery. Please send us an email at or through our contact form page within 30 days of receiving your package with your order number, the name of the products, and the reason for dissatisfaction. We want to ensure that you have a positive experience at Lia’s Room, which is why we are here to help. We apologize that the products did not meet your expectations. What is your return policy? Thank you for your purchase. Note: weekends are not normally considered part of business days, though certain zip codes may allow deliveries on Saturday and Sunday. Your items' tracking information indicates that they were delivered to another address rather than yours.Ĭurrently, the customer will be liable if the tracking information indicates that your order has been "delivered successfully" (both track signature & non-signature) to the shipping address that you have given us but you have not yet received your things.45 days after the order date, your products have still not arrived.If applicable, we'll give you a refund if: Please get in touch with us for a refund if you haven't received your items after 45 days. However, once the order ships, we can no longer update the shipping address.Īny item that isn't delivered within 45 days of the order date is eligible for a refund right away. If an order is returned due to incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order. Please get in touch with us via our contact form with the new shipping address as soon as possible. If the address you provided us contains errors, we are not responsible for the non-delivery. Please double-check to ensure you entered the correct address. Please keep in mind that we cannot guarantee that your order will arrive within the specified number of days if there are carrier issues, inclement weather, or other factors beyond our control. Please allow additional days in transit for delivery. If we experience a high volume of orders, shipments may be slightly delayed. We constantly strive and work hard to get your package to you as quickly as possible and on schedule. Most orders take between 10 and 15 business days to arrive after being shipped. Once your item(s) have been shipped, you will receive an email with a tracking number. If you do not receive an email, please check your spam folder or get in touch with us for confirmation. Orders that have been placed successfully will receive an email confirmation with the order details. Please kindly give us 2-3 working days to process your order.ġ0–15 business days for standard shipping. Orders below $10, we charge $4.99 standard shipping ( 7-15 days).We offer free standard shipping ( 7-15 days) for orders above $10.Once you have received your tracking number, you can check your order status here. Shipping - We offer Worldwide shipping! average delivery time is 7 - 15 days business days no including processing time.We will notify you via email with tracking information once your order is prepared for shipping.Do not squeeze or iron as this may cause damage. Plush toys can be gently hand washed with water and soap. Our high quality plushies appeal to all ages, from toddlers to adults, perfect for play, collecting and cuddling. ![]() High quality environmental protection PP cotton.Heights available are 65 CM, 85 CM, 100 CM and 130 CM.Promotes relaxation with its unbelievably soft material.Perfect for a gift on any special day or holiday.They will become your great daily companion.If you’re looking for inspiration on what to buy as a gift. Our cat plush pillows appeal to all ages from infants & toddlers to adults. This cuddly, adorable, and stuffed cat plush toy will become your friends in your daily life.
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